Acceptable Use Policy

1. Purpose and scope

This Acceptable Use Policy ('AUP') governs all users of Kouchd (operated by Wrelik Brands LLC). By accessing or using Kouchd, you agree to comply with this policy in full. We maintain this policy to foster a safe, respectful, transparent, and legally compliant environment for shared living coordination.

2. Prohibited activities

When using Kouchd, you may not engage in any of the following activities:

• Illegal or fraudulent activity: Violating any local, state, national, or international law or regulation, including housing codes, fair housing laws, anti-discrimination statutes, and consumer fraud regulations.
• Harassment, abuse, and discrimination: Threatening, stalking, defaming, harassing, or intimidating any host, guest, or platform user. Discriminating against individuals based on race, color, religion, sex, national origin, familial status, disability, sexual orientation, or gender identity.
• Deceptive or misleading records: Fabricating stay records, falsely claiming payments or contributions that did not occur, misrepresenting property availability or amenities, or creating dummy accounts to manipulate stay ratings or ledger histories.
• Security violations and interference: Attempting to probe, scan, or test the vulnerability of our systems; breaching or circumventing authentication or security controls; introducing viruses, worms, or malicious code; or launching denial-of-service attacks.
• Spam and unauthorized messaging: Sending unsolicited mass messages, chain letters, commercial advertisements, or deceptive SMS texts to stay members or external phone numbers.
• Infringement of intellectual property: Uploading or distributing photos, agreements, logos, or content that infringe the copyrights, trademarks, or privacy rights of third parties.

3. Enforcement and reporting

Wrelik Brands LLC reserves the right to investigate any suspected violation of this policy. If we determine that a user has violated the AUP, we may issue warnings, remove offending content, suspend access, terminate accounts permanently, or report severe violations to law enforcement authorities.

If you encounter content or behavior that violates this policy, please report it immediately to our safety and compliance team at support@kouchd.com or legal@wrelik.com.